Posts Categorized: Uncategorized

FDIC Publishes a Bank Customer’s Guide to Cybersecurity

Press Release FDIC Publishes a Bank Customer’s Guide to Cybersecurity Special edition of consumer newsletter feature tips for preventing online fraud and theft FOR IMMEDIATE RELEASE March 8, 2016 Media contact: Jay Rosenstein (202) 898-7303 jrosenstein@fdic.gov Consumers increasingly rely on computers and the Internet for everything from shopping and communicating to banking and bill paying…. Read more »

ICBA Provides Cyber Security Tips for Small Businesses

Cybersecurity for Small Businesses: Ways to Stay Protected “In today’s world, it’s important for small business owners to be vigilant in protecting their computer systems and data.  Among the reasons: Federal consumer protections generally do not cover businesses for losses they incur from unauthorized electronic fund transfers.  That means, for example, your bank may not… Read more »

New Wrinkle in Local Phone Scam

There is a new wrinkle in bad guy sneakiness. Phone calls are being made using spoofed caller IDs. A citizen of the Missoula area called TrailWest Bank to report that he had received a phone call with a callerID of the TrailWest Bank phone number. He was told that he ‘must close his account’. He… Read more »

Thousands of Surcharge-Free ATM’s for our Customers

TRAILWEST BANK EXPANDS SURCHARGE-FREE ATM AVAILABILITY FOR CUSTOMERS THROUGH ALLPOINT TrailWest Bank announces membership in Allpoint, America’s largest surcharge-free ATM network  December 2015 – TrailWest Bank has joined Allpoint Network, which means its customers now have access to over 55,000 surcharge-free ATMs worldwide in addition to the bank’s existing branch locations and ATMs. With Allpoint… Read more »

Holiday Hour Notice

TrailWest Bank will have an earlier cutoff time for on-line banking funds transfers on Thursday, December 24th, of 2:00 pm.  The cutoff time is normally 4:00 pm, but will be earlier for the Christmas Eve holiday.  Thank you and Merry Christmas!  

Be Careful About Giving Information Out Over the Phone

Phone scam artists are at work again!  We have heard that customers are receiving calls are asking them to provide their debit card number.   Please DO NOT give out any numbers over the phone unless you are certain you know the person on the other end of the line.  Our staff will never call you… Read more »

Celebrate our New Name With Us!

We’re changing our name to better serve our customers and we’re celebrating! Please join us for refreshments and fun on October 2, 2015. We welcome the opportunity to tell you about the benefits.  

Supporting the 2015 Missoula Marathon

The Family of Banks’ Clark Fork Valley Bank office has proudly sponsored the Missoula Marathon each year since the race’s inception in 2006. Our employees help staff the event and, before snaking through the Missoula Valley to its finish line in downtown Missoula, the race begins at 6 a.m. in the parking lot of Clark… Read more »

Mobile Deposit Capture: It’s as easy as taking a picture

Mobile remote deposit capture is as simple as snapping a picture. With the Family of Banks App, customers can now use the camera on their Apple or Android devices to take a picture of a check they wish to deposit. Please visit one of our convenient locations, or call our Customer Service Department at (406)… Read more »

Important Notice About West One Bank Online Banking

BYPASS THIS MESSAGE AND PROCEED TO WEST ONE BANK BILL PAY As of March 12, 2015, the West One Bank online banking site will no longer update account transaction activity. After a weekend of account transitions, a new and improved online banking site will be up on March 16 ready for you. Online Banking: To… Read more »