Web & App Privacy Policy

Web Privacy Policy

This Web Privacy Policy explains how TrailWest Bank collects and uses the information you provide to us, to help you make informed decisions when you use our website, vendor sites or mobile applications. Please be sure to read this entire Privacy Policy before using our digital properties. If you do not agree to this Web Privacy Policy, then you should not use our websites or apps. This Web Privacy Policy is specific to our websites and apps and does not supercede our general Privacy Policy.

Cookies and Advertising

TrailWest Bank uses third party cookies, web beacons, and similar technologies to collect or receive information on our website and other internet platforms. Through the use of these technologies, TrailWest Bank may collect anonymized information from visitors to our website, such as date and time of visit, IP addresses, pages visited, browser versions, device type, etc. This information is used for analytics and troubleshooting purposes.


We use Google Analytics to better understand how visitors interact with our website. This service provides non-personally identifiable data including but not limited to data on where visitors came from and what actions they took on the websites. We use this information to improve your experience. Please to learn more about this service and how to opt out of data collection by Google Analytics.

Children’s Online Privacy Protection Act (COPPA)

TrailWest Bank’s website, online banking and mobile application are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through these sites. We do not knowingly collect information from children under 13 without parental consent. Visit the website for more information about the Children’s Online Privacy Protection Act (COPPA).

Trailwest Bank may update this policy at any time. We will notify you of any material changes to our Web Privacy Policy by posting any updated policies on this page.